We are itFinity s.r.o., with registered office at Jelšová 2775/20 Košice-Vyšné Opátske, ID: 56413858, entered in the Commercial Register maintained by the Municipal Court in Košice, file no. 60083/V.

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We process some personal data for the purpose of making arrangements, providing our services and operating the website.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).

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Personal Data Processing

A. Processing of personal data when using the contact form

If you request our products or services, we will process the personal data you share with us, mainly through the inquiry form. These include name, surname, email, phone number, your requests concerning our products and services, or other data you enter on the request or provide us during our further arrangements.

For what reason?

We use the data to contact you to arrange further steps regarding our services.

On what legal basis?

This is processing based on Article 6(1)(b) GDPR – contract negotiation and contract performance.

How long will we process personal data?

If we do not agree on further cooperation, we will process your data for a maximum of 6 months from our last communication.

B. Processing of personal data in the case of the purchase of a service (order)

If you order/purchase services from us, we will work with the data you provide. These are mainly data for booking appointments, but also billing data: name, surname, email, phone number, address/location and service details.

For what reason?

We need to process personal data to fulfil our contract – to provide you with a service. We will also communicate with you via your contact details and will be available to help you with your wishes and questions.

We will also process personal data to fulfil our legal obligations (mainly for accounting and tax purposes).

On what legal basis do we process personal data?

This is processing based on Article 6(1)(b) GDPR – performance of a contract and Article 6(1)(c) GDPR –performance of our obligations.

How long will we process personal data?

For the duration of the provision of our service and thereafter for 10 years from the last provision of such service.

C. Newsletters (commercial communications)

If you sign up for our newsletter or are a client and did not opt out when you ordered, we will use your email address to send you our newsletter.

On what legal basis?

In the case of newsletter subscriptions, this is processing based on your consent; i.e., based on Article 6(1)(a) GDPR.

If you are our client, the processing is allowed under Section 7(3) of Act No. 480/2004 Coll., on certain information society services, unless you have prohibited us from doing so when ordering.

Consent is voluntary and revocable at any time.

How long will we process personal data?

Two years after the consent is given or after the last order and provision of the service. You can unsubscribe at any time via email or by contacting us at info@elite-health.net.

Who can access the data?

Your data remains with us. Nevertheless, we work with certain companies and freelancers who gain access to the data because they help us run our company. These include:

• Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

• All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

• emailing service provider (Google)

 

Your rights with regard to the processing of personal data

If you have any questions about your personal data, please contact us at info@elite-health.net.

Our company does not have an appointed data protection officer.

We work with data within the territory of the European Union .

There is no automated decision-making or profiling in our company.

GDPR gives you, among other rights, the right to contact us and request information about what personal data we process about you, to request access to this data and have it updated or corrected, or to request a restriction on processing, to request a copy of the personal data we process, to request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. Granted consent may be withdrawn at any time, and you have the right to object to the processing based on legitimate interests.

If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or pursue your claims in court.